At this point, players who decide to hold onto Cyberpunk 2077 will have to wait and hope that CD Projekt Red will follow through on its promises of improvement. Overall, Cyberpunk 2077's console release has largely been a disappointment to fans who waited in anticipation during the game's decade of development. Consumers had to work with each store's refund policies, and if that didn't work, only then would CD Projekt Red step in. CD Projekt Red promised to deliver a series of updates in the coming weeks to improve Cyberpunk 2077, but also stated that full refunds would be available.įans still felt lied to, however, since CD Projekt Red actually passed the responsibility of issuing refunds to retailers, no matter if you bought Cyberpunk 2077 digitally online at the PlayStation Store or physically in-store at Best Buy. Cyberpunk 2077: To Refund, or Not To Refund Currently, Cyberpunk 2077 is still in a rough state, which goes to show that the console versions are, effectively, still not ready to be released. "We should have paid more attention to making it play better on PlayStation 4 and Xbox One," the studio wrote on Twitter. The developer issued an apology earlier this week for the game's poor functionality on previous-gen consoles. The Cyberpunk 2077 launch hasn't been great for CD Projekt Red. Head to PlayStation's website and enter your PSN login information to receive a refund, if you need one. On Thursday, the company released a statement to explain the decision, noting that "SIE strives to ensure a high level of customer satisfaction." Sony also went one step further by completely removing Cyberpunk 2077 from the PlayStation Store until further notice. Sony made the first move to offer full refunds to Cyberpunk 2077 buyers following the controversy. Xbox consumers can head over to the refund request page to get their money back for Cyberpunk 2077. "To date, we have granted refunds to the vast majority of customers who have requested one." "While we know the developers at CD PROJEKT RED have worked hard to ship Cyberpunk 2077 in extremely challenging circumstances, we also realize that some players have been unhappy with the current experience on older consoles," Xbox Support wrote. Xbox Support tweeted on Friday that it would be "expanding existing refund policy" to give full refunds to anyone who purchased Cyberpunk 2077 from the Microsoft Store until further notice.
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